Great store. Affordable furniture. Friendly staff. Devron and Greg went out of their way to make sure I got exactly what I wanted during the Midnight Madness sale no matter what and I couldn't be happier.
AWESOME SERVICE!!! Marilyn greeted me as I entered and took me to exactly what I wanted...4 dining rm chairs after searching for three weeks. The price was amazing as well.
John & Karam were both great people to work with. They worked with me on my budget and delivery day because I needed it asap! Great place!
Kendall checked me out and was more than polite. They were both helpful...pleasant...professional...and knowledgeable...Can't wait to come back to do my bedroom over...THANK YOU!!!!
Devron was a really amazing guy. He was very patient with and showed me everything I was looking for and even made recommendations based on my choice. Everyone seems very friendly. And don’t let me forget the manager Karam. Karam and I became good friends and I only talked to the guy for 10-15 mins. Everything is very well organized and welcoming. Fantastic deals and I Highly recommend this place.
I will give less than one star if it was possible. We ordered furniture 4 weeks ago. When we placed order, the sales rep told us that they have all the pieces with an exception of one and it will take 2 weeks to arrive. The store will then call to schedule the delivery. It is 4 weeks now and we never received the phone call. When I called the store, they said it will take additional 3 weeks to get the missing piece and then they will schedule the delivery. When I said, I'm thinking about cancelling the order because they are not straight in their answers about the order, the store representative threatened me with charging 30% restocking fee for the furniture that is not yet delivered with one of the missing pieces. What a business model of looting customers out of their money without having to sell any furniture. I'm very disappointed with the worst customer service ever! Never setting foot their your store again!!
Regency Furniture is a US Furniture Store based in Catonsville, Maryland. Regency Furniture is located at 6501 Baltimore National Pike, Catonsville, MD 21228, USA.
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